How to Recover Photo/Video Files from Mobile Phone

Mobile phone has become one of our indispensable electronic devices, and become more and more intelligent, versatile. We can transfer photos, videos, documents to the phone's memory card, to enjoy music, watch videos, read the documentation anytime, anywhere. Because of this, the data inside the cell phone’s memory will often be operated, and therefore it is likely to result that important files can be accidentally deleted or lost. Once these problems occur, how to find these files back from mobile phone? Follow this tutorial that will guide how to do mobile phone data recovery from Blackberry, HTC, Samsung, Nokia, etc.
Before do phone data recovery, you need choose the right mobile phone data recovery software, here we will use Kvisoft Data Recovery for Mac. It can help you recover data from most Scenarios:

  • • Recover deleted files from cell phone
  • • Restore formatted data from mobile phone
  • • Get back lost photos and videos and other files from smartphone during transmission

How to recover files from mobile phone


Download mobile phone data recovery software

Kvisoft Data Recovery for Mac is file recovery Mac OS software, it can retrieve lost or deleted files such as photos, videos, music, documents and more from mobile phone on Mac computer; of course, if you own Windows OS computer, you can also download the Windows version cell phone data recovery software:


Launch software and choose media type

After download the software and install it, please connect the cell phone to computer via USB cable, then run the software on computer by clicking the software icon, enter password to allow Mac running the program, then you will see the Choose Media Type interface, choose Multimedia/Mobile Device go to the next step. (If you cannot see the mobile phone after clicking Multimedia/Mobile Device, please turn to Home and click the Memory Drive option to continue.)


Select mobile phone to scan

On this interface, you will see your mobile phone is listed, select it, and then choose a scan mode from Scan Option. If you just want to recover deleted photos from phone, or videos of other document files from smartphone, you can choose Quick Recovery mode, but if you want to restore formatted data or lost files from mobile phone, please choose Deep Scan option. Click Start button to go on.
select device


Preview files and do phone memory recovery

The scanning program will take a long time if you choose the deep scan, please patiently wait, after the scanning process finished, you can see all scanned files will listed on the left side. Choose the file to preview and make mark if it the one you are looking for. After find all files you desired, please click the Recovery button, and select a device to save the recovered files.
preview files

Kvisoft Data Recovery for Mac can only recover the data from memory card of mobile phone. You don’t need to take out the memory card from mobile phone, just connect phone to computer via USB cable to do cell phone data recovery.
If you cannot see the mobile phone after clicking Multimedia/Mobile Device, please turn to Home and click the Memory Drive option to continue as the software may detect your device as a memory drive not the mobile device.

Related Tips and tutorials

  • How to Recover Deleted Files from Samsung phones
  • How to Recover Missing Photos and Images on Mac
  • How to Recover Data from Formatted Memory Card
  • How to Recover Files from FAT Partition Devices / Volumes?
  • How to Do USB Data Recovery
  • How to Recover Data from Hard Disk
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